Account Registration
Detailed instructions for creating a new UptimeHunt account, including security best practices and account verification procedures.
Account Registration
Overview
This guide provides detailed instructions for creating a new UptimeHunt account, including security best practices and account verification procedures.
Registration Process
Accessing the Registration Form
Navigate to the UptimeHunt registration page through the login screen. If you already have an account, proceed to the login page instead.
Personal Accounts and Team Organizations
The sign-up page starts with an account-type choice:
- Personal (the default) — creates your individual account with its own personal workspace. Choose this to monitor your own services.
- Team — additionally asks for an Organization name and creates the team organization — a shared workspace with members and roles — in the same step. You become its Owner, and a new team organization without a paid plan starts a 14-day trial (trial semantics).
Team founders are organization-only accounts
The Team path creates only the team organization — the founder account gets no separate personal workspace. This is deliberate: in a team setting there is no personal side-channel for resources or API tokens that would escape the organization's roles, audit log, and token oversight. API clients: see Organization Context for how accounts without a personal workspace resolve their active organization.
A team organization can also be created after a personal sign-up:
- Create an organization from the organization switcher in the app (New organization), or via the API with
POST /api/v1/orgs. You become its Owner and keep your personal workspace alongside the organization; the same trial semantics apply. - Convert your personal workspace into a team organization later without moving any data — see Converting a Personal Workspace.
Joining an existing organization
If you were invited to an organization, use the link in the invitation email instead of the plain sign-up page — it pre-fills your email and, in one step, creates the account, marks the email as verified, and adds you to the organization with the invited role. No verification email is sent (the invitation itself proves you control the address) and you can sign in immediately; the sign-up email must match the invitation email. Accounts created through an invitation link — like accounts provisioned through an organization's SSO — are organization-only: they belong to that organization and do not get a separate personal workspace. See Members & Invitations.
Required Information
The registration process requires the following information:
| Field | Required | Description |
|---|---|---|
| Account Type | Yes | Personal (default) or Team — see above |
| Organization Name | Team sign-up only | Display name of the new team organization (its URL slug is derived automatically) |
| Email Address | Yes | Valid email address for account access and notifications |
| Password | Yes | Secure password meeting minimum security requirements |
| First Name | No | Your first name for personalization |
| Last Name | No | Your last name for account identification |
Password Requirements
Passwords must adhere to the following security requirements:
- Minimum length of 8 characters
- Contains a combination of character types
- Not commonly used or easily guessable
Password Security
Use a unique password not shared with other services. Consider using a password manager to generate and store strong passwords.
Completing Registration
- Choose the account type — Personal or Team (for Team, also enter the organization name)
- Enter your email address in the designated field
- Create a secure password following the requirements above
- (Optional) Provide your first and last name
- Click the "Sign Up" button to submit your registration
Post-Registration
Upon successful registration:
- A verification email is sent to your address
- After verifying and logging in you land on the Services dashboard
- Team sign-up: your new organization is already active — start by inviting members
- Personal sign-up: you can create a team organization at any time later
Account Verification
A verification link is emailed to you during registration; the account becomes usable once you confirm it. Two paths skip this step: accounts provisioned through an organization's SSO (the identity provider has already verified the address) and accounts created through an invitation link (the invitation was delivered to the address being registered).
Security Considerations
Account Protection
To maintain account security:
- Use a strong, unique password
- Do not share your credentials
- Log out when using shared computers
- Monitor account activity regularly
Password Management
Best practices for password security:
- Use a password manager for secure storage
- Enable password generation for strong, random passwords
- Change your password periodically
- Never reuse passwords across services
Login After Registration
After creating your account, you can log in using:
- Email Address: The email address used during registration
- Password: Your chosen account password
The system will issue JWT tokens for session management, which remain valid for 15 minutes. A refresh token is provided for extended sessions.
Prefer Google or GitHub?
Accounts can also be created and signed into with Google or GitHub — the first social sign-in creates the account, no form needed. Note that a social account is a separate account from a password account with the same email (they are never linked). See Signing In.
Account Recovery
If you forget your password, use the password reset functionality:
- Navigate to the login page
- Click "Forgot Password?"
- Enter your registered email address
- Follow the instructions sent to your email
See the Password Reset Guide for detailed instructions.
Next Steps
After successfully creating your account:
- Quick Start Guide: Set up your first monitoring service
- Dashboard Overview: Navigate the interface
- Account Settings: Configure your profile
Troubleshooting
Email Already Registered
For security, sign-up never reveals whether an email is already registered — you always see the "check your inbox" confirmation. If no verification email arrives because the address already has a verified account:
- Verify you haven't previously created an account
- Use the password reset function if you've forgotten your credentials
- Contact support if you believe this is an error
Registration Errors
Common registration issues and solutions:
| Error | Solution |
|---|---|
| "Email and password are required" | Ensure both fields are filled |
| "Invalid email format" | Verify email address is correctly formatted |
| "org_name is required for team signup" | Enter an organization name when signing up as a team |