Service Details¶

Overview¶

The Service Details page provides comprehensive information about a specific monitoring service, including current status, historical check data, performance metrics, and configuration details.

Accessing Service Details¶

To view service details:

Navigate to the Services dashboard
Click on the service name in the list

Alternatively:

Click the View icon (eye) next to the service
Navigate directly via URL with service ID

Page Layout¶

Header Section¶

The header displays:

Service Name

Large heading with the service name

Action Buttons

Edit Service: Open configuration modal
Back to Services: Return to dashboard

Information Sections¶

The page is divided into multiple sections:

Probe Locations Map (left column)
Performance Graph (right column)
Service Checks Table (full width)

Probe Locations¶

Map Display¶

The Probe Locations section shows:

Purpose

Visual representation of global probe distribution

Information Displayed

Geographic locations of probes performing checks

Current Implementation

Placeholder for future map integration

Planned Features

Interactive world map
Probe location markers
Per-location status indicators
Location-specific metrics

Global Probe Network¶

Checks are performed from multiple geographic locations:

Benefits:

Detect regional outages
Identify geographic performance variations
Validate global accessibility
Monitor CDN effectiveness

Future Capabilities:

Select specific probe locations
View per-location status
Compare regional performance
Identify routing issues

Performance Graph¶

Graph Overview¶

The Performance Graph section displays:

Purpose

Visualize service performance over time

Metrics Displayed

Response times, availability, trends

Current Implementation

Placeholder for future chart integration

Planned Features

Response time trends
Availability percentage
Time-series data visualization
Customizable time ranges

Planned Metrics¶

Future graph will show:

Response Time

Minimum response time
Average response time
Maximum response time
Trend lines

Availability

Uptime percentage
Downtime periods
Status changes

Performance Indicators

Latency variations
Performance degradation
Anomaly detection

Service Checks Table¶

Table Overview¶

The Service Checks Table displays historical check results.

Columns:

Column	Description
Timestamp	When the check was performed
Probe Location	Geographic location of the checking probe
Status	Success or failure indicator
Details	Specific check results and metrics

Check Status Indicators¶

Successful Checks

Green check mark icon
HTTP: Status code and response time
PING: Response time and packet statistics

Failed Checks

Red X icon
Error message or reason
Diagnostic information

Check Details¶

HTTP Service Checks:

Successful check shows: - HTTP status code (e.g., 200, 301) - Response time in seconds - Probe location - Timestamp

Failed check shows: - Error type (connection, timeout, etc.) - Error message - Attempted URL - Timestamp

PING Service Checks:

Successful check shows: - Minimum RTT - Average RTT - Maximum RTT - Packet loss percentage - Probe location

Failed check shows: - Packet loss percentage (typically 100%) - Error message - Target IP/domain - Timestamp

Table Features¶

Current Capabilities:

View recent checks
See success/failure status
Review error details
Sort by timestamp (newest first)

Planned Features:

Filter by status (success/fail)
Filter by probe location
Export check data
Pagination for large datasets
Search functionality

Service Configuration¶

Viewing Configuration¶

Service configuration is displayed when editing:

Click "Edit Service" button
Configuration modal opens
All parameters displayed in editable form

Configuration Details¶

All Services:

Service name
Project assignment
Enabled status
Check interval

HTTP Services:

URL
HTTP method
Authentication type and credentials
Custom headers
POST data

PING Services:

IP address or domain name

Service Management¶

Editing Service¶

To modify service configuration:

Click "Edit Service" button in header
Configuration modal appears
Modify desired parameters
Click "Save Changes"

Changes take effect immediately for subsequent checks.

Deleting Service¶

To delete the service:

Return to Services dashboard
Locate the service
Click Delete icon
Confirm deletion

Permanent Deletion

Deleting a service permanently removes all configuration and historical data.

Understanding Check History¶

Check Frequency¶

Checks appear according to configured interval:

1-minute interval: 60 checks per hour
3-minute interval: 20 checks per hour
5-minute interval: 12 checks per hour
10-minute interval: 6 checks per hour

Historical Retention¶

Check history retention:

Current Implementation:

All checks stored indefinitely
No automatic purging
Full history available

Future Considerations:

Potential data retention policies
Archival of old checks
Summary metrics for historical periods

Check Patterns¶

Analyze check history for patterns:

Consistent Success:

Service operating normally
No intervention needed
Baseline performance established

Intermittent Failures:

Investigate underlying causes
Check for patterns (time of day, etc.)
Review service logs
Consider increasing check frequency

Prolonged Outages:

Immediate attention required
Review service status
Check incident reports
Verify infrastructure

Performance Analysis¶

Response Time Analysis¶

HTTP Services:

Monitor response time trends:

Fast Response (<100ms):

Excellent performance
Optimal user experience
Efficient backend

Moderate Response (100-500ms):

Acceptable performance
Monitor for degradation
Consider optimization

Slow Response (>500ms):

Performance investigation needed
User experience impact
Optimization required

PING Services:

Monitor RTT trends:

Low Latency (<50ms):

Good connectivity
Efficient routing
Local or well-connected

Medium Latency (50-150ms):

Acceptable for most use cases
Geographic distance factor
Normal for remote hosts

High Latency (>150ms):

Geographic distance
Routing inefficiency
Potential network issues

Availability Analysis¶

Calculate uptime percentage:

Uptime % = (Successful Checks / Total Checks) × 100

Target Availability:

Critical services: 99.9% (8.76 hours downtime/year)
Important services: 99% (87.6 hours downtime/year)
Standard services: 95% (18.25 days downtime/year)

Probe Location Distribution¶

Multi-Location Monitoring¶

Checks performed from multiple locations provide:

Geographic Coverage:

Validate global accessibility
Detect regional issues
Identify routing problems
Monitor CDN performance

Redundancy:

Multiple perspectives
Reduce false positives
Comprehensive monitoring

Location-Specific Issues:

Regional outages
DNS propagation delays
Geographic routing problems
Firewall configuration errors

Troubleshooting from Details Page¶

Service Always Down¶

If service consistently fails:

Review check error messages
Verify service is actually running
Test endpoint manually
Check firewall rules
Verify configuration accuracy

Inconsistent Results¶

If results vary between checks:

Look for patterns in failures
Check for intermittent issues
Review performance metrics
Investigate during failure periods

No Recent Checks¶

If checks aren't appearing:

Verify service is enabled
Check interval configuration
Ensure probers are operational
Refresh the page

Future Enhancements¶

Planned features for service details:

Advanced Analytics:

Detailed performance graphs
Trend analysis
Anomaly detection
Predictive alerts

Custom Time Ranges:

Last hour, day, week, month
Custom date ranges
Comparative analysis

Export Capabilities:

CSV export of check data
PDF reports
API access to metrics

Alert Configuration:

Per-service alert rules
Notification preferences
Escalation policies